Terms & Conditions

About Us

FabricDirect.com Shop With confidence!

  1. We offer the finest quality fabric online at wholesale prices to the public.
  2. We offer a secure environment to place your orders by maintaining an SSL certificate listed for FabricDirect.com
  3. We offer a 30-day no questions asked return policy.
  4. We continuously add new inventory, offering you a constantly changing supply of quality fabrics.
  5. We maintain an unequalled supply of Fabric at wholesale prices.
  6. We offer the largest selection of Colors and Styles for each fabric we offer.
  7. Customer Login is available, to save time with check out.
  8. Our newly expanded customer service department is ready to help you.
  9. We offer private sales to subscribers through our newsletter.
  10. We offer additional sales for non-subscribers, which are available to all.

Our goal is simple,
We buy the finest fabric from the best houses, and offer them to our online customers at the lowest wholesale price possible.

It’s a natural outgrowth of our twenty-plus years of experience supplying retail fabric stores and clothing manufacturers with high quality fabric at discounted prices. Home sewer to large manufacturing all over the world, purchase from us daily.

What does this mean to you?
It means that you can take full advantage of the selection, quality, and prices that only a wholesale operation of our scale and experience can offer. The diversity and selection of fabric, colors, and patterns that we sell, is unequaled on the Internet. And our prices are way below what you would pay at retail.

In addition, we offer a continuously growing inventory offering thousands of items, all at or below wholesale prices. We are adding new items constantly. And your satisfaction is guaranteed. If for any reason, you are not completely satisfied with your purchase from FabricDirect, simply return it for a full fabric refund.

Please bookmark our home page and come back often to see our new additions. To keep up to date, why not subscribe to our e-mail notification of updates and sales by typing in your e-mail address in the appropriate box on our home page? We’ll send you e-mail notices of our updates and special sales.

Making A Purchase

Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on “Shopping Cart” and you will be asked for a few details that we need to be able to satisfy the order.

If the item you ordered becomes sold out, we will call and email you to choose between a substitute of your choice or a refund for that portion of the sale. In the event we do not hear back from you, after three days, your order will ship with all available fabric and a refund will be issues for the sold out portion of your order.

All major credit cards, Visa, MasterCard, Discover, American Express and PayPal are excepted. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We do not recommend sending credit card info through e-mail, since it is not secure.

Tax Charges

Sales Tax will be applied to orders shipped within the state of New Jersey. For tax exemption
please make sure to click the Exempt Box and enter your tax ID number.

Credit Card Security

Order on-line with FabricDirect.com with peace of mind. We use the current leading and most secure security SSL Certificate, registered directly to FabricDirect.com. This is the same security used by the largest and most famous retail websites today.

Guarantee

Since FabricDirect.com offers the best fabric we could find, we confidently offer a 30-day no questions asked return policy.
Simply contact our Customer Service department for a return authorization number.
Our Customer Service department will issue a return authorization number for any uncut, unwashed, unaltered fabric within 30 days of purchase, and issue a credit for the full cost of that fabric. The shipping cost of your purchase up to the flat rate of $9.99 will also be refunded. Additional or upgraded shipping cost is not refundable.
Receiver must inspect order upon receipt. FabricDirect.com is not responsible for any subsequent cost such as sewing or manufacturing once the fabric is cut, altered or used.
In order to better serve you, please tell us why you are returning the fabric. This will in no way affect your credit.
Please Note:

  • It may take 10-15 days for us to inspect, and process your return.
  • We are not responsible for any fabric returned without an Authorization Number issued by our Customer Service department
  • A digital photo may be required for request of credits

If you need to reach us, please email us at helpdesk@fabricdirect.com. You can also call 856-705-0275.
From International locations +44 -856-705-0275

Reaching Us

If you need to reach us email helpdesk@fabricdirect.com or call 856-705-0275.
From International locations +44 -856-705-0275

Privacy Policy

FabricDirect.com does not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the ‘Remember Me’ Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfill customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for delivery purposes.

Returns Policy

Since FabricDirect.com offers the best fabric we could find, we confidently offer a 30-day no questions asked return policy.

Simply contact our Customer Service department for a return authorization number.

Our Customer Service department will issue a Return Authorization Number for any uncut, unwashed, unaltered fabric within 30 days of purchase, and issue a credit for the full cost of that fabric including the shipping cost up to our $9.99 flat rate. Additional or upgraded shipping cost is not refundable.
Return shipping cost is the customers responsibility.

Receiver must inspect order upon receipt. FabricDirect.com is not responsible for any subsequent cost such as sewing or manufacturing once the fabric is cut, altered or used.

In order to better serve you, please tell us why you are returning the fabric. This will in no way affect your credit.

Please Note:
It may take 10-15 days for us to inspect, and process your return.
We are not responsible for any fabric returned without an Authorization Number issued by our Customer Service department.
A digital photo may be required for request of credits
If you need to reach us email helpdesk@fabricdirect.com or call 856-705-0275.
From International locations +44 -856-705-0275

Shopping Cart
icon-angle icon-bars icon-times